Payment and Shipping Policies

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order (At Salon in Jacksonville)

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your payment will be refunded on your credit card.

Mailing Address For Check/Money Order

Salon PK
3733 Southside Blvd, Ste 9 & 10
Jacksonville, Florida 32216-4656

Shipping Policy

Turnaround

All orders are shipped within 72 hours Monday – Friday 8am – 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

We will use the flat rate option from USPS to ship your product occasionally.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.